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Whistleblower system

Whistleblower System of the Volkswagen Group
Complying with statutory regulations and internal rules is top priority at Bentley Motors Limited. We can only avoid damage to our company, our employees and business partners if rules and standards are respected. Consequently, misconduct must be recognised swiftly, processed, and immediately remedied.

This calls for vigilance on the part of everyone along with a willingness to speak up and raise possible Serious Regulatory Violations based on Reasonable Suspicion. We value information of this nature from business partners, customers and other third parties. Reports to the Investigation Office can be made at any time and in any language.

The Whistleblower System guarantees the greatest possible protection for Whistleblowers and Persons implicated. An investigation is only initiated after very careful examination of the facts and Reasonable Suspicion of a Regulatory Violation. There will be strict confidentiality throughout any investigative process. Information will be reviewed fairly, promptly and in a sensitive manner.

You can make a report using the international toll-free number: +800 444 46300*.
If your local telephone provider does not support the toll-free service, you can call the following chargeable number: +49 5361 946300.

* Depending on the country you are calling from it is possible that the international toll-free hotline is not available since some telephone network providers do not support the service. If so, please use the offered chargeable number or your country specific number.

 

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Country

Toll Free Number

Local Number

Brazil

0800-5912743

021-23911381

Mexico

001-800-4610242

0155-71000355

Slovak Republic

0800-002576

02-33325602

USA

833-6571574

908-2198092

South Africa

0800-994983

021-1003533

Malaysia

1-800-819523

0154-600099

Argentina

0800-6662992

011-52528632

Germany

0800 444 46300

05361-946300

You have the option of using an internet-based communication platform to contact the Investigation Office, exchange documents and conduct a dialog with the lawyers via a separate mailbox. This system is confidential and protected. Whistleblowers can decide for themselves whether they wish to make an anonymous report. If you would like to send a confidential report to the lawyers in the Investigation Office, you can use the secure reporting channel.

We make reporting in most languages possible however if your preferred language is not offered in the reporting channel drop down options, you can use any language to submit your report. You can also contact the Investigation Office in any language via E-Mail or mail.

https://www.bkms-system.com/bkwebanon/report/clientInfo?cin=22vwgroup16
 

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Ombudspersons of the Volkswagen Group

“Ombudsman” is a term taken from the Swedish word for mediator or legal representative. Dr. Rainer Buchert and Thomas Rohrbach, the external ombudspersons appointed by the Volkswagen Group, act as special counsel to accept reports of potential statutory or internal violations of regulations or any other kind of harmful conduct in the Group, and to review these with respect to plausibility and substantiality. They consult with the whistleblower if necessary and if the identity of the whistleblower is known. Finally, they forward all the information that has been agreed with the whistleblower to the Investigation Office for further processing.

All information is treated confidentially and it is the whistleblower who decides whether he or she wishes to protect his or her identity vis-à-vis the Group. The ombudspersons appointed by the Group ensure that reports from Whistleblowers who do not wish to be identified by the Company are forwarded to the Investigation Office anonymously.

If you want to get in contact with the Volkswagen Ombudspersons, you can find their contact point on the following homepage: http://www.ombudsmen-of-volkswagen.com/

Central Investigation Office
E-Mail: Io@volkswagen.de
Postal address: Central Investigation Office Box 171738436 Wolfsburg (downtown), Germany
In person: Central Investigation OfficePorschestraße138440 Wolfsburg (downtown), Germany
Please make an appointment in advance writing an E-Mail to io@volkswagen.de.